Monthly Archives: August 2011

Delay in Processing

Hi all,
Yesterday were blindsided with some changes in Pulse that interfered with our polling system.  Data hasn’t pulled over, plus what data has been polled isn’t valid.  We’ve had to upgrade our FOS/Polling system on the fly.  And with any new upgrade, there are always bugs.  Been working to get the problems cleared up both yesterday and today.

In regards to Period 8 prelims…  Normally, I would have had sales, royalties, and DNC all reviewed/paid/booked/etc. by the end of yesterday and I haven’t even started them.  So, I’m running a day, maybe two, behind with prelims.  My goal is to get them all complete by the end of the week.

For Payroll…  I’m told the data for payroll wasn’t affected–and true to their word we did get two company’s payrolls uploaded into Peachtree before we realized the problem on the sales/royalties side.  Mike is working on processing them.  However, upgrading the program means that Mike hasn’t had access to the system.  He’s working hard to keep from delaying payroll and so far thinks he can get everything out on time.  But he will work with those of you who have payroll this week individually.

We will keep you posted on any changes to these statements, and thanks for your understanding.

DNC Tickets

Hi everyone!
Yep… me again…  *grin*  We’ve become aware that franchisees can request to have their DNC tickets emailed directly to them–or to me.  Right now we have four franchisees whose tickets arrive in my email box every Sunday/Monday.  Anything that allows us to follow a routine for input every week greatly improves our efficiency, and this has helped us in our goal of accurate prelims more than any single change we’ve made!

To get statements sent directly to me, you only need to call Leigh McKinley (972-642-2244 x227) at DNC and request that she email them directly to:  kathy.mcnarie@mcnarieaccounting.com.  I once asked her myself if she could do that for all our clients, but she told me that the request must come from the franchisee.  *frown*

With this change, you no longer need to send DNC tickets to us!  Saves you some headache and some postage, eh?

Thanks!

Kathy McNarie

Coke Tickets

Hi everybody!
As we continue to improve our processes, Mike and I have hit on a solution to the “Coke Ticket” problem that continues to affect accurate food costs on preliminary statements.  To date, we’ve been keying Coke from their delivery tickets or statements, which means we must either wait until we get them from the store or until a statement arrives.  Many times we don’t get the info before we’re ready to send out prelims.  So, we’re changing what we key info from…   For the month of August (and hopefully beyond), we’ll be keying Coke tickets from Pulse’s food worksheet on a weekly basis.  But in the past we’ve had a lot of issues of Pulse entries not matching what comes in on the Coke Statements.  So… while I’ll be keying purchases for Coke weekly, Mike won’t pay those tickets until he can match them to a Coke Statement.

This means two things…  1) We’re relying heavily on store input–meaning it’s now very important that the store keys the invoice number and the correct invoice amount–regardless of whether or not some of those Cokes are for employees.  And 2) food cost could conceivably change as Mike reconciles my input to the Coke statements.  If he finds missing tickets, he’ll add them.  If he finds tickets that don’t belong, he’ll delete them.  And of course, he’ll correct any invoice should it need it.  But we’re hoping that this reconciliation won’t be a lot.  However if it is, it’ll defeat the purpose, and we’ll obviously have to reconsider this whole Coke system.

There’s one other thing this change means to you… You no longer need to mail/fax/email Coke tickets to us!  Keep your fingers crossed that this system will work, and we’ll definitely keep you posted on it.

Kathy McNarie